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Contact us

IFA Locations
Johannesburg: Clientèle Office Park, Building 1 - Ground Floor, Cnr. Rivonia and Alon Road, Morningside, Johannesburg Operating Hours Monday - Thursday: 08h00 – 17h00 Saturdays & Sundays: Closed	Durban: Office No. 438, 4th Floor - Commercial City Building, Dr A B Xuma Street, South Beach, Durban, KwaZulu-Natal Operating Hours Monday - Thursday: 08h30 – 17h00 Saturdays & Sundays: Closed	National Contact Centre Contact Number: 011 320 3000 WhatsApp line: 0861 333 000 Monday - Friday: 08h00 – 17h00 Saturdays: 08h00 – 12h00 Email services@ifa.co.za services@clientelelegal.co.za

Claims

Contact Number
011 320 3146

Email
claims@clientele.co.za

Fax

Correspondence & Government salary deduction authorisation
011 320 3133

Claims documents only
011 320 3170

Legal claims
011 320 3361/2

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- © IFA is a division of Clientèle Life Assurance Company Limited. Clientèle Life Assurance Company Limited is an authorised financial services provider (FSP Number: 15268).
  
  All terms and conditions are subject to the overriding provisions of the IFA Contract and the IFA Rules and nothing contained herein shall be deemed to vary or amend any provisions of the IFA Contract nor the IFA Rules.
  
  Long-term insurance policies are underwritten and administered by Clientèle Life Assurance Company Limited, an authorised financial services provider and registered insurer: FSP 15268. Premiums escalate by 10% and benefits escalate by 6% annually.
  
  Short-term insurance policies are underwritten and administered by Clientèle General Insurance Limited, an authorised financial services provider and registered insurer: FSP 34655. This is a monthly renewable policy with premiums and legal benefits escalating by 10% annually.
  
  Third parties are remunerated for their services to the brand.
  
  This website and its contents do not constitute financial advice. Terms and conditions apply.
  
  The Rewards programmes are provided by CBC Rewards(Pty) Ltd, which provides non-insurance services and products relating to lifestyle and loyalty benefits.
  
  For product terms and conditions, visit www.clientele.co.za or contact us on 011 320 2000. For Rewards terms and conditions, refer to www.ifa.co.za.